PayOnce Repair Coverage is a fully automated service drive program that turns everyday customer-pay repairs into recurring revenue and long-term loyalty — without adding extra pressure on your service advisors. It’s not just a warranty; it’s a smarter way to boost your profit-per-repair order while creating a standout customer experience and reaping the rewards through reinsurance or retro.
Customer pays for initial repair with a 13% add-on of parts and labor applied. Any repair over $200 qualifies. Parts and labor are logged as usual.
PayOnce Warranty is issued automatically. The customer receives a limited parts warranty via email. No paperwork, no sales pitch.
If the same part fails, PayOnce covers the cost. No deductible, no hassle.
Premium is invested in your portfolio. Additionally, you can pack the product $10 to boost upfront revenue.
Generate up to $250,000 of extra reserved premium from your service drive every year with extremely low loss ratio, while building long-term customer value. Give your customers peace of mind on repairs for coverage terms up to lifetime.
Works with CDK, Tekion, Reynolds & Reynolds, DealerTrack, and more.
Reserves are automatically put into a reinsurance or retro position with historic loss ratio under 20%
All vehicle types qualify. There are no age or mileage limits.
Let's talk about how PayOnce Repair Coverage can help your dealership earn more on every repair while giving your customers peace of mind.
Our FAQ section provides concise and easily understandable responses to the most popular inquiries pertaining to PayOnce Repair.
PayOnce is a fully automated, DMS-integrated program that adds a limited parts warranty to eligible customer-pay repairs. If the same part fails again, the customer pays nothing, and the dealership earns additional revenue without changing their process.
For every eligible repair, a 13% fee is added to the parts or labor line, which includes up to a $10 profit for the dealership and contributes to a reinsurance or retro position. With enough volume, dealers can generate over $230,000 in reserve annually.
Not at all. Setup requires basic DMS integration, a list of customer-pay op codes, and a program term selection (5-year, 7-year, or Lifetime). Once set, the program runs automatically in the background — no selling required.
Dealers can define which repair op codes are included. The only requirement is that the parts + labor total at least $200 per line. Brake jobs and batteries can be included after an initial customer-pay repair.
No. PayOnce coverage follows the customer to any licensed repair facility, which adds even more trust and value to your offering.
Yes! There are no mileage or age restrictions, and PayOnce even supports fleet and commercial vehicles, making it a perfect fit for a wide range of service customers.
