Our Team

Our team is a diverse mix of experienced developers, creative designers, marketing wizards, and strategic thinkers.

OUR STAFF

We Have Hard Working Team to Take Care of Your Dealership

At F&I Direct, we are proud to have a dedicated team of professionals who work tirelessly to ensure that our clients receive the best possible service. Our team is made up of experienced professionals from various backgrounds in the automotive industry, including finance, sales, marketing, and customer service. Together, we bring a wealth of knowledge and expertise to the table to help our clients achieve their financial goals.

Years of Experience
0+
Completed Projects
870+
Client Reviews
225+

Meet F&I Direct’s Experienced Automotive Finance TeamMeet The Team

At F&I Direct, we believe that our success is directly linked to the success of our Dealer Partners. That’s why we work closely with each Dealer to understand their unique needs and develop customized solutions that meet those needs. We are committed to providing our Dealers with exceptional service, and our team works tirelessly to ensure that every Dealer is satisfied with the services we provide.

Jeff Mann

Agency Principal Jeff responsible for overseeing the company’s operations. Jeff has more than 15 years of experience in the automotive industry and is known for attention to detail, procedure, and profit development.

MIchelle Salas

CFO
Michelle brings a wealth of experience to her role, having worked in finance for more than 15 years. She is known for her analytical skills, attention to detail, and ability to navigate complex financial issues.

Nicole Wiita

Office Manager
Nicole is responsible for managing the day-to-day operations of the office. Nicole is a skilled administrator known for her organizational skills, attention to detail, and ability to manage multiple tasks simultaneously.

Jean Castillo

Relationship Manager
Jean has a wealth of experience in customer service and account management. Jean is known for his ability to communicate effectively with clients and provide personalized solutions that meet their unique needs..​​

Arden Hamrick

Marketing Director
Arden is responsible for leading the company’s marketing efforts. Arden has more than 15 years of experience in marketing and is known for his creative vision, strategic thinking, and ability to execute effective marketing campaigns.

Bernard Bacatan

Graphic Designer
Bernard is a talented designer with more than 5 years of experience in graphic design. He is known for his attention to detail, creativity, and ability to translate complex ideas into compelling visual designs.​​
Be a part of a dynamic team that is pushing the boundaries of innovative thinking.

Our Affiliations and Partners

Protective Asset Protection logo, featuring the word "Protective" in bold black letters with a blue arch above, emphasizing F&I services for automotive dealerships.
Autotrader logo representing automotive marketplace services, emphasizing dealership connections and F&I training opportunities.
AutoBodyguard logo representing automotive protection services, emphasizing F&I Direct's commitment to dealership profitability and customer engagement.
AUL logo featuring a red and blue curved design with the tagline "Service Contracts. It's what we do." relevant to automotive F&I services and training.
USW logo for United States Warranty Corp, featured in context of F&I Direct's dealership training and financial services.
Nobilis Group logo, featuring a blue geometric design and the text "NOBILIS GROUP," representing a partner in enhancing dealership profitability and training solutions.
Kajabi logo featuring a blue geometric shape and the word "KAJABI" in bold, dark font, representing a platform for online training and coaching solutions.
Warranty Solutions logo, representing AmTrust Financial, emphasizing automotive warranty services and support for dealership profitability in F&I.
Kia logo featuring bold red lettering within an oval, representing the automotive brand's identity and commitment to quality in the F&I sector.
Honda logo with a silver emblem and red text, representing a leading automotive brand relevant to dealership training and F&I services.
RAM logo featuring a stylized ram's head, symbolizing strength and reliability in automotive performance.
Hyundai logo featuring a silver emblem and bold blue text, relevant to automotive dealership training and F&I services.
Business professional with light bulb idea surrounded by digital data icons and servers, representing innovative marketing strategies and operational efficiency in automotive industry.

Your partner in F&I success.

Our services are designed with a primary focus on the benefits they can bring to your business. We seek to streamline your processes and operations, utilizing the latest technologies, training techniques, and reducing overheads.

Checkmark badge icon symbolizing approval and quality assurance for F&I Direct dealer products.

Quality Assurance

Graphic design ruler icon, representing precision and detail in visual design, relevant to F&I Direct's commitment to innovative solutions and operational efficiency.

Competitive Pricing

Abstract graphic representing interconnected nodes and relationships, symbolizing innovative thinking and collaboration in automotive financial solutions.

Experienced Team

Smartphone with chat bubble icon, representing communication and support in automotive financial services.

Excellent support